Car Service Policies

  1. Recommend corrective & maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance.

  2. Offer customer a price estimate for work to be performed.

  3. Obtain prior authorization for ALL work done, in writing or by other means satisfactory to the customer.

  4. Make every effort to keep customers informed about appointments & completion deadlines.

  5. Furnish or post copies of any warranties covering parts or services. Use top quality parts that are original equipment specification and are guaranteed.

  6. Provide itemized invoice for parts and labor, which are priced fairly, and return the old parts that are returnable to the customer at his request.

  7. Exercise reasonable care for the customers property while it is being serviced.

  8. Make all attempts to repair the customers vehicle correctly the FIRST TIME.

  9. Uphold the highest standards of our profession and seek to correct any or all abuses within the automotive industry.

  10. To employ only the best and most skilled technicians.

Phone: 480-443-0000
7333 E. Butherus, Suite B-100
Scottsdale, Arizona 85260-2412
Hours: 7am - 5pm, Monday - Friday
support@airportautocare.com